Yes, U.S. & Canada Shipping is free! We understand that a good kitchen knife set is a much needed investment and we don't want you spending any more then you need to. Shipping charges may apply to all other international countries.
We Stand Behind Our Knives!
As soon as this was delivered, I put it to work. Very impressed with the overall quality. Well built and razor sharp. Sliced my succulent veal steak like butter.
This Gyuto chef knife is even better then expected. The blade is unimaginably sharp, it's perfectly balanced and the handle has a really nice feel to it. I highly recommend this knife.
This was a Christmas gift for my son and he absolutely loves it!!!
Excellent knife well made. Perfect to hold and cut with. Beautiful to look at. Thanks....
While I ordered the knife 12 days ago it only arrived two days ago. The knife is a holiday gift and I only checked to see that it arrived safely and in good condition. So I have no comment to make about the knife itself. I assume it will perform as expected.
Can't get over how amazing this knife is. I tried the tomato cut and it effortlessly sliced right through. It's sharp and very well made. You can tell it's high quality chef knife when holding it in your hand. I'm really happy with it.
I'm really glad I bought this knife. It's hands down the best chef knife I have ever owned.
This knife is fantastic! It was a gift for my husband who likes to cook. He's been wanting a new chef's knife for some time now so I thought I'd give this brand a try and it did not disappoint. He absolutely loves the knife and keeps saying how sharp and well balanced it is! I will be buying from this store again!
Been looking for a good chef knife to add to my arsenal and finally found it!! THANK YOU SEIDO!!
Frequently Asked Questions
Q. Is Shipping Free? Yes!
Q. Will I receive a confirmation email once I order? Yes!
Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched (and by SMS if you opt-in). If you haven't received any emails from us, please check your spam folder. If you entered an incorrect email address, please use the chat or contact page to reach our support team so we can make the correction.
Q. Is there a 30-day money back guarantee? Yes!
We are incredibly confident that you will like our products that we offer a 30-day money-back; satisfaction guaranteed. If you are not 100% satisfied with your purchase, reach out to our customer support team and we will provide you with a refund and schedule your return.
Q. How does the lifetime warranty work?
We’re perfectly confident in the product we’ve made, this is why we provide a ‘no-questions-asked’ return policy. In addition to our 30 days no-risk money back guarantee, we also offer a FREE limited lifetime warranty against manufacturing defects in material and construction, and to perform as advertised when properly used and maintained.
We take great pride in our products and therefore we only tolerate excellency - nothing less. Please contact us and we will gladly schedule a return and issue a replacement if there are quality issue with the knives.
Q. Are your knives made by Japanese Blacksmiths? Yes!
Our artisan knives are traditionally crafted by our expert blacksmiths with a combined 100 years of experience. We only use premium materials. Our Damascus knives are forged using premium high-carbon stainless steel. Each knife is meticulously handcrafted. We've served over 100,000 happy customers worldwide. We always offer unparalleled quality without compromise.
Q. Can I track my order? Yes!
Once your order is processed, you'll be sent an email (and SMS if you opt-in) with a tracking number. You can then track your order by clicking the link recieved or directly through our website on the "Track My Order" page.
Q. How can you offer high-quality products at a fair price?
Our fundamental principles are quality and loyalty to our customers without exception. Our competitive pricing is due to the fact that we are true to our customers; we cut out the bloat caused by the middleman and sell directly to you! That means you get premium, high-quality products, at a fair and honest price (Psst... And they last a lifetime).