Yes, U.S. & Canada Shipping is free! We understand that a good kitchen knife set is a much needed investment and we don't want you spending any more then you need to. Shipping charges may apply to all other international countries.
We Stand Behind Our Knives!
Love the new case I got. It fits everthing I got and i still have to add my writing utensils and a few other things it rocks!!!!
My knives are very awesome My son in law says they are very nice and very sharp except for one of the knives were damaged but I was in the hospital at the time so I really don't know about how it got damaged or what but I sent a picture of the damaged knife but the knives are still brand new and they are used every single day I rate these knives are five star knives very excellent knives
Best knife roll bag I've ever had yet! Stylish color and professional looking with lots of storage for all things needed. Love the carrying strap and velcro straps to help keep all knives in place makes it even better. Great quality too. Highly recommend it!
Great. Works perfectly
I’m impressed with the look and feel of the knives. They are a present for my Daughter so they have not been used yet
The knives arrived in time for my husbands birthday and he loves them!
Everything I received exceed my expectations
I must say I was very happy to receive my order. It was a gift for my husband who is an executive chef at two restaurants in our city. He loves these knives. Everything we ordered was high quality and had excellent craftsmanship. The blades are beautifully engraved with the Damascus print, the wooden handles are comfortable to hold. He’s worked with MANY different professional knives over the years and these are his favorite!!
I received my knives on my birthday and was very pleased. Apparently you didn't get my text but now I'm looking for a matching cleaver and kitchen shears to complete my set!!!
Frequently Asked Questions
Q. Is Shipping Free? Yes!
Q. Will I receive a confirmation email once I order? Yes!
Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched (and by SMS if you opt-in). If you haven't received any emails from us, please check your spam folder. If you entered an incorrect email address, please use the chat or contact page to reach our support team so we can make the correction.
Q. Is there a 30-day money back guarantee? Yes!
We are incredibly confident that you will like our products that we offer a 30-day money-back; satisfaction guaranteed. If you are not 100% satisfied with your purchase, reach out to our customer support team and we will provide you with a refund and schedule your return.
Q. How does the lifetime warranty work?
We’re perfectly confident in the product we’ve made, this is why we provide a ‘no-questions-asked’ return policy. In addition to our 30 days no-risk money back guarantee, we also offer a FREE limited lifetime warranty against manufacturing defects in material and construction, and to perform as advertised when properly used and maintained.
We take great pride in our products and therefore we only tolerate excellency - nothing less. Please contact us and we will gladly schedule a return and issue a replacement if there are quality issue with the knives.
Q. Are your knives made by Japanese Blacksmiths? Yes!
Our artisan knives are traditionally crafted by our expert blacksmiths with a combined 100 years of experience. We only use premium materials. Our Damascus knives are forged using premium high-carbon stainless steel. Each knife is meticulously handcrafted. We've served over 100,000 happy customers worldwide. We always offer unparalleled quality without compromise.
Q. Can I track my order? Yes!
Once your order is processed, you'll be sent an email (and SMS if you opt-in) with a tracking number. You can then track your order by clicking the link recieved or directly through our website on the "Track My Order" page.
Q. How can you offer high-quality products at a fair price?
Our fundamental principles are quality and loyalty to our customers without exception. Our competitive pricing is due to the fact that we are true to our customers; we cut out the bloat caused by the middleman and sell directly to you! That means you get premium, high-quality products, at a fair and honest price (Psst... And they last a lifetime).