Yes, U.S. & Canada Shipping is free! We understand that a good kitchen knife set is a much needed investment and we don't want you spending any more then you need to. Shipping charges may apply to all other international countries.
We Stand Behind Our Knives!
These knives are amazing. I bought these two chef knives to add to my knife collection and they're starting to become my go-to knives. They're unique, sharp and well crafted. I'll buy more from this brand.
He is very excited and looking forward to years of use.
This one of the two Knifes 🔪 for the first ever purchases. They hold a edge very much. I will purchase many more one at a time
It took a very long time to receive. Better updating information would ha e been nice! It is a very nice knife and very sharp. Love the balance of the knife also.
The butcher knife I bought was fantastic but it was shipped a day, and delivered a week later than the suposeded delivery date (it was a birthday gift so the day of delivery was important). But the knife is amazing! Super well made and sharp enough to shave with (yes I tried). Just be careful to order super far in advance if you need it by a certain day.
Frequently Asked Questions
Q. Is Shipping Free? Yes!
Q. Will I receive a confirmation email once I order? Yes!
Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched (and by SMS if you opt-in). If you haven't received any emails from us, please check your spam folder. If you entered an incorrect email address, please use the chat or contact page to reach our support team so we can make the correction.
Q. Is there a 30-day money back guarantee? Yes!
We are incredibly confident that you will like our products that we offer a 30-day money-back; satisfaction guaranteed. If you are not 100% satisfied with your purchase, reach out to our customer support team and we will provide you with a refund and schedule your return.
Q. How does the lifetime warranty work?
We’re perfectly confident in the product we’ve made, this is why we provide a ‘no-questions-asked’ return policy. In addition to our 30 days no-risk money back guarantee, we also offer a FREE limited lifetime warranty against manufacturing defects in material and construction, and to perform as advertised when properly used and maintained.
We take great pride in our products and therefore we only tolerate excellency - nothing less. Please contact us and we will gladly schedule a return and issue a replacement if there are quality issue with the knives.
Q. Are your knives made by Japanese Blacksmiths? Yes!
Our artisan knives are traditionally crafted by our expert blacksmiths with a combined 100 years of experience. We only use premium materials. Our Damascus knives are forged using premium high-carbon stainless steel. Each knife is meticulously handcrafted. We've served over 100,000 happy customers worldwide. We always offer unparalleled quality without compromise.
Q. Can I track my order? Yes!
Once your order is processed, you'll be sent an email (and SMS if you opt-in) with a tracking number. You can then track your order by clicking the link recieved or directly through our website on the "Track My Order" page.
Q. How can you offer high-quality products at a fair price?
Our fundamental principles are quality and loyalty to our customers without exception. Our competitive pricing is due to the fact that we are true to our customers; we cut out the bloat caused by the middleman and sell directly to you! That means you get premium, high-quality products, at a fair and honest price (Psst... And they last a lifetime).