Contact Seido Knives
Have a question, need help with an order, or thinking about partnering with us? Our team is here to help.
Start with our self-serve resources:
Quick answers (fastest option)
Before emailing us, you can usually find what you need here:
FAQ – Answers about our products, placing an order, shipping, returns, tracking and more: https://seidoknives.com/pages/faq
Help Center – Step-by-step guides, common issues and helpful resources: https://seidoknives.com/pages/help-center
Live chat & Help Center
During business hours, the fastest way to reach us is through the chatbox on our website or by submitting a request via our Help Center.
We typically reply to chat and Help Center messages within one business day.
Email our team directly
If you don’t find what you need in the FAQ or Help Center, or your request is more specific, you can email us:
Support (orders, product questions, issues): support@seidoknives.com
Corporate Events & Gifts: sales@seidoknives.com
Partnerships, Influencers & Affiliates: partners@seidoknives.com
Every message is read by a member of our team, and we aim to respond within one business day.
Business hours
Our team is available on business days during standard working hours (Eastern Time).
Messages sent outside these hours will be answered on the next business day.