Yes, U.S. & Canada Shipping is free! We understand that a good kitchen knife set is a much needed investment and we don't want you spending any more then you need to. Shipping charges may apply to all other international countries.
We Stand Behind Our Knives!
Got my knife and it is AWESOME! Was extremely sharp and very well balanced! Definitely will order again!
These are not only the most beautiful knives we've ever seen but the absolute sharpest we've ever used!! Though they are a little heavier than previous knives we've had in the past they are so well balanced they are more comfortable. We absolutely love these beautiful knives.
So i received my knife and it was everything i had hoped for. The light weight handle is amazing and gives me an excellent grip and great control. The Blade is sharp as expected and the blade is very beautiful. Came in a nice box and included a nice sheath to keep blade protected. I use it for work as i am a line cook at a local restaurant and training from a well know Chef and he was very please with my knife as well. I couldn’t be happier with the quality thus far. The customer support is 5star A++. Every email i sent requiring my order was replied to within the hour EVERY TIME. They made every effort to ensure i was satisfied and very curious and shows they really care about their brand. I do however have one complaint that almost made me drop to 4 start. I paid the extra $12 for priority shipping (1-4 days) and it was still shipped first class and did not arrive within the given time frame. So i was a little upset that i paid extra and they still shipped it the same way they ship for free shipping, but other then that i would purchase again, in fact I’m already browsing other knives and plan to order from them again in the next week, just a little concerned with shipping yet.
The knife is a beautiful piece of work! I love how fast it shipped to me. Unfortunately it came with a bent tip on the blade! I haven't used it yet but I'm looking forward to. I've been in contact with the company and I believe they are doing everything they will to make it right!! It truly is an incredible knife!! Thank you for a great piece of art!
I love this knife and I can't wait to get more
It's quite stunning on the eyes and sharp as hell.
This knife really makes my life easier!
Knife and holder was a gift!
Frequently Asked Questions
Q. Is Shipping Free? Yes!
Q. Will I receive a confirmation email once I order? Yes!
Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched (and by SMS if you opt-in). If you haven't received any emails from us, please check your spam folder. If you entered an incorrect email address, please use the chat or contact page to reach our support team so we can make the correction.
Q. Is there a 30-day money back guarantee? Yes!
We are incredibly confident that you will like our products that we offer a 30-day money-back; satisfaction guaranteed. If you are not 100% satisfied with your purchase, reach out to our customer support team and we will provide you with a refund and schedule your return.
Q. How does the lifetime warranty work?
We’re perfectly confident in the product we’ve made, this is why we provide a ‘no-questions-asked’ return policy. In addition to our 30 days no-risk money back guarantee, we also offer a FREE limited lifetime warranty against manufacturing defects in material and construction, and to perform as advertised when properly used and maintained.
We take great pride in our products and therefore we only tolerate excellency - nothing less. Please contact us and we will gladly schedule a return and issue a replacement if there are quality issue with the knives.
Q. Are your knives made by Japanese Blacksmiths? Yes!
Our artisan knives are traditionally crafted by our expert blacksmiths with a combined 100 years of experience. We only use premium materials. Our Damascus knives are forged using premium high-carbon stainless steel. Each knife is meticulously handcrafted. We've served over 100,000 happy customers worldwide. We always offer unparalleled quality without compromise.
Q. Can I track my order? Yes!
Once your order is processed, you'll be sent an email (and SMS if you opt-in) with a tracking number. You can then track your order by clicking the link recieved or directly through our website on the "Track My Order" page.
Q. How can you offer high-quality products at a fair price?
Our fundamental principles are quality and loyalty to our customers without exception. Our competitive pricing is due to the fact that we are true to our customers; we cut out the bloat caused by the middleman and sell directly to you! That means you get premium, high-quality products, at a fair and honest price (Psst... And they last a lifetime).