Yes, U.S. & Canada Shipping is free! We understand that a good kitchen knife set is a much needed investment and we don't want you spending any more then you need to. Shipping charges may apply to all other international countries.
We Stand Behind Our Knives!
I'm satisfied with the build quality of this knife. This butcher's knife chops and slices well. The blade edge had two slight rolls when I received it. No doubt the rolls are damage from shipping. Though I can easily clean up the edge during blade maintenance.
This knife was lightly wrapped and bubbled when I received it. Seido, please consider increasing the layers of packaging before shipping this knife model. As this knife is not sold with a sheath.
Overall, a solid butcher's knife. Seido fulfilled my order in a timely manner, all supply chain issues considered.
Love this cleaver. It's beautiful. Sharp, strong and well built. Just what I was looking for.
Very sharp, very powerful and good craftsmanship! Cuts through meat like butter! Can even cut bread without the need for a serrated knife. The wooden handle is very nice too. This is a quality butcher knife that everyone should have in their kitchen. I definitely recommend it.
This knife is exactly what I needed in my kitchen! Very good quality, I'm happy with it!
Great knife, not only for cutting meat, fish, but also for fillet and vegetables. Seamlessly cuts through bones and veins. The knife is large but comfortable to hold. I really liked the unique forged blade design. The wooden handle is very pleasant and appears to be made of good quality wood. Thank you!
Frequently Asked Questions
Q. Is Shipping Free? Yes!
Q. Will I receive a confirmation email once I order? Yes!
Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched (and by SMS if you opt-in). If you haven't received any emails from us, please check your spam folder. If you entered an incorrect email address, please use the chat or contact page to reach our support team so we can make the correction.
Q. Is there a 30-day money back guarantee? Yes!
We are incredibly confident that you will like our products that we offer a 30-day money-back; satisfaction guaranteed. If you are not 100% satisfied with your purchase, reach out to our customer support team and we will provide you with a refund and schedule your return.
Q. How does the lifetime warranty work?
We’re perfectly confident in the product we’ve made, this is why we provide a ‘no-questions-asked’ return policy. In addition to our 30 days no-risk money back guarantee, we also offer a FREE limited lifetime warranty against manufacturing defects in material and construction, and to perform as advertised when properly used and maintained.
We take great pride in our products and therefore we only tolerate excellency - nothing less. Please contact us and we will gladly schedule a return and issue a replacement if there are quality issue with the knives.
Q. Are your knives made by Japanese Blacksmiths? Yes!
Our artisan knives are traditionally crafted by our expert blacksmiths with a combined 100 years of experience. We only use premium materials. Our Damascus knives are forged using premium high-carbon stainless steel. Each knife is meticulously handcrafted. We've served over 100,000 happy customers worldwide. We always offer unparalleled quality without compromise.
Q. Can I track my order? Yes!
Once your order is processed, you'll be sent an email (and SMS if you opt-in) with a tracking number. You can then track your order by clicking the link recieved or directly through our website on the "Track My Order" page.
Q. How can you offer high-quality products at a fair price?
Our fundamental principles are quality and loyalty to our customers without exception. Our competitive pricing is due to the fact that we are true to our customers; we cut out the bloat caused by the middleman and sell directly to you! That means you get premium, high-quality products, at a fair and honest price (Psst... And they last a lifetime).